As you consider the purchase of a new countertop, you probably have a number of questions regarding the fabrication and installation process. Whether you intend to purchase a counter for your kitchen, bath, or specialty application, the processes are very similar.
It is our intention to answer as many questions as possible in an effort to help you better understand the specifics of each process. Hopefully greater understanding will give you greater confidence in your decisions and allow you to move forward with less stress.
Over the years, Olive Mill has developed strong relationships with subcontractors from trades such as plumbing, cabinetry, flooring, and others. We will be happy to assist you throughout the decision making process or refer you to our list of subcontractors.
If you have additional questions or concerns, do not hesitate to contact us via e-mail or call our showroom during business hours. We are always available to help.
How long does it take?
The amount of time it takes for Olive Mill to fabricate your countertops is generally determined by the size of the job. However, most kitchen projects are completed within 7 to 10 working days.
Kitchens with additional upgrades require additional fabrication time. Upgrades such as cove backsplash, full-height backsplash, tile backsplashes, polish finishes, etc. are typically completed in 8 to 12 working days.
We understand that as a homeowner who will experience the small inconveniences associated with home improvement work, you will be anxious to have your work completed in a timely manner. That is why we strive to complete the work as quickly as possible.
While, Olive Mill often works on several projects simultaneously and delays sometimes do occur, please keep in mind that much of our reputation is that of impeccable craftsmanship. We will not compromise the quality of your project or that of other clients simply to avoid a small delay. At the same time we also keep firm control of our fabrication/ installation schedule to avoid such delays. In the end, you will be pleased with our work and your beautiful kitchen will be well worth the wait.
How much mess can you expect?
Olive Mill takes great pride in not only the quality of workmanship, but also in the strides we take to minimize the mess and level of inconvenience to the homeowner.
Dust collectors, vacuums, tarps (see picture to right) and various other items are used to protect cabinets, flooring, and other areas of the home.
On occasion, we ask for access to the garage (especially during the windy or rainy seasons) in order to complete some of the "messy" work outside of the home. This minimizes dust and reduces the chance of accidents.
For all of the precautions that we do take, because this is a construction project, homeowners should expect an element of dust in the house. We recommend waiting until the final installation is complete before doing any type of thorough cleaning.
What steps should you take before a template is made?
We do ask that you have your existing countertops completely removed before we come to your home to make a template. Olive Mill does offer removal services for an additional fee. If you plan on having Olive Mill remove your countertops you will want to be sure to clear off all countertop surfaces prior to our removal, as well as emptying out drawers and cabinets below any countertop surface that is being removed. This allows our installers to remove existing tile or laminate countertops with out the fear of damaging your cookware, dishes, etc.
If you intend to purchase new cabinets, they should be completely installed before we make final measurements.
In addition, you will need to have the following items (if they apply to your project) available for our installer to either measure or take with him back to the fabrication shop.
SINK (not applicable if you purchase a sink from Olive Mill)
COOKTOP or RANGE
If elements of your home improvement project include new windows, flooring, painting, etc., it is best that those projects are completed prior to the installation of your countertop. Of course there are exceptions to this rule. Do not hesitate to ask for assistance in the determination of the order of work to be completed.
Please refer to the Frequently Asked Questions section for additional information about the fabrication and installation process.