Wednesday, September 08, 2010 Register  Login

You are here: The Process » Warranty Information » Granite Slab  
THE PROCESS
  

  

Olive Mill
4247 E. La Palma Avenue
Anaheim, CA 92807
(Map)

Phone: 714-528-3789
Fax: 714-528-7114

Hours of Operation:
Monday - Friday
9:00 AM – 4:30 PM

Saturday
Please Call for Appointment

GRANITE SLAB WARRANTY

Olive Mill warranties all installed countertops for a period of one year.  If you have any problems or questions please contact us.

Olive Mill does not warrant any natural stone product.  We want you to understand this so we don't put this fact in the fine print.  Many companies will claim they have a lifetime warranty but does not cover things like staining or the natural occurance of a crack or chipping.  This can be very confusing for the consumer.  Stone is a natural product and will have cracking and chipping that is the nature of the product.

The following are covered under the one year warranty:

Edge Lamination:

  1. Seam stability
  2. Undermount sink fit

Exclusions:

  1. Material
  2. Sealer
  3. Finish
  4. Cracking or chipping
  5. Pits and fissures

Due to the nature of a natural product, we cannot gaurantee the stability of the material.  It is formed in the earth and can have seams and fissures that eventually fail over time.  The darker the color the more dense the material.  Consequently, it will be more stable.  Many customers have questions about what is covered under the one year warranty.  Feel free to contact us with any questions.

 

  
Products  |  Applications  |  The Process  |  FAQ's  |  About Us
Copyright 1986 - 2010 by Olive Mill Manufacturing Inc.   |  Privacy Statement  |  Terms Of Use