HI-MACS is produced through normal process, and sent out through strict quality control.
HI-MACS is being exported all over the world such as U.S.A, Japan, Hong-Kong, Singapore, Malaysia, Taiwan, China, Egypt, Israel, Australia and so forth.
If you should experience problem with your HI-MACS, please contact your local Distributor/Dealers from which you made your purchase. If you are still unable to resolve the problem, please call any of the local office of LG Chemical Ltd.
LG Chem expressly warrants to the purchaser of HI-MACS solid surface product and will repair or replace such product which is transported, stored, handled, fabricated and installed in the manner recommended in the Fabrication and Installation Guide Book.
LG Chem is not responsible for damages caused by; Failure to follow recommended procedures for transportation, storage, handling, fabrication or installation.
Physical abuse, damage from excessive heat not due to manufacturing defect in the product(s)
Failure of any adhesive, calk or other accessory or failure of filled joint(s) or seam(s) and installation.
This warranty is not transferable or assignable and any purchaser of HI-MACS soild surface product intend to assert a claim under this warranty, please write to LG Chem Head Office, Twin Towers, 20 Yoido-dong Youngdungpo-gu, Seoul 150-721, Korea. Please include the phrase HI-MACS solid surface product , 10-year Limited Warranty*, your name, address and a description of the problem. A response will be provided within 30 days.
LG Chemical obligation hereunder is limited to the repair or replacement of product(s) installed hereunder, including reasonable and necessary labor changes. LG Chem is not responsible for loss and damage caused by use carelessness and the consequential effect due to such manufacturing defect, if any.